Bilingual Customer Service Representative (Spanish)
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Website Discount Copier Center
Job Details
Industry: Publishing/Printing
Functional Area: Telemarketing
Total Positions: 1 Post
Job Type: Full Time/Permanent
Job Shift: Third Shift (Night)
Job Location: Airport Road, Lahore, Pakistan
Gender: No Preference
Minimum Education: Bachelors
Career Level: Experienced Professional
Experience: 3 Years – 5 Years Minimum
Target Country:America (USA)
Job Description
As a Customer Sales Representative, you will be responsible for selling products or services over the phone. You will reach out to current and potential customers, engage them in conversation, and peruse them to make purchases or take desired actions. Your main objective will be to achieve sales targets and generate revenue for the company. Your day-to-day responsibilities may include:
Territory Sales Officer in Hafizabad
- Listening Inbound calls of our Spanish customers & making outbound calls to prospective customers to promote products.
- Replying & communicating to Spanish customers about their queries on our Live chat support
- Replying & communicating to Spanish customers about their queries on email
- Identifying customer needs and tailoring sales pitches accordingly
- Building and maintaining customer relationships through effective communication
- Answering customer inquiries, addressing objections, and providing product information
- Closing sales deals and processing orders
- Collaborating with team members and other departments to ensure customer satisfaction
- Continuously updating knowledge of products, services, and sales techniques
Job Skills:
To be successful in the role of a Customer Sales Representative, you should possess the following skills:
- Excellent verbal communication skills in Spanish, including active listening and persuasive speaking
- Ability to build rapport and establish trust with Spanish customers
- Strong negotiation and closing skills
- Goal-oriented mindset with a track record of meeting or exceeding sales targets
- Ability to work independently and in a team environment
- Ability to handle objections and rejection professionally
- Basic computer literacy and familiarity with sales software and CRM tools
- Time management and organizational skills to prioritize tasks and manage workload efficiently
- Adaptability and resilience to handle a high volume of calls.
- Product knowledge and understanding of sales techniques and strategies.
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Requirements added by the job poster
- Professional in Spanish
- 2+ years of work experience with Sales
- 2+ years of work experience with Spanish