Are you a seasoned professional with expertise in business process management? Are you ready to take on a leadership role in a dynamic and innovative environment? MCB Islamic Bank Ltd. is looking for a dedicated Senior Manager of Business Process Management to join our Centralized Operations Group in Lahore. If you’re passionate about driving efficiency and excellence in operations, we encourage you to apply for this exciting opportunity.

About MCB Islamic Bank Ltd.

MCB Islamic Bank Ltd. is a leading financial institution committed to providing Shariah-compliant banking solutions to our valued customers. As part of the MCB Bank Organization, we uphold the highest standards of integrity, transparency, and customer service. With a focus on innovation and excellence, we strive to be the preferred choice for Islamic banking services in Pakistan.

Position Overview: Senior Manager, Business Process Management

As the Senior Manager of Business Process Management at MCB Islamic Bank Ltd., you will play a crucial role in optimizing our operational efficiency and enhancing customer experience. Your responsibilities will include:

• Process Optimization: Leading initiatives to streamline and optimize business processes across various departments, ensuring alignment with organizational goals and objectives.
• Quality Management: Implementing robust quality management systems and methodologies to monitor and improve process performance and service delivery standards.
• Change Management: Driving change initiatives to foster a culture of continuous improvement and innovation within the organization, while effectively managing stakeholder expectations.
• Cross-Functional Collaboration: Collaborating with internal stakeholders and departments to identify areas for improvement, implement best practices, and drive operational excellence.
• Risk Mitigation: Identifying and mitigating operational risks through proactive monitoring, analysis, and implementation of controls and safeguards.
• Team Leadership: Providing leadership and guidance to the business process management team, fostering a culture of accountability, collaboration, and professional development.

Qualifications and Experience

To be considered for the role of Senior Manager, Business Process Management, candidates should possess the following qualifications:

• Experience: Minimum of 4-5 years of relevant experience in business process management or related field, preferably in the banking industry.
• Location: The position is based in Lahore, Pakistan.

How to Apply

If you are passionate about driving operational excellence and making a meaningful impact in the banking sector, we invite you to send your CV to . Please mention “Senior Manager, Business Process Management” in the subject line of your email. The deadline for applications is 22nd February 2024.

Join MCB Islamic Bank Ltd. and be part of a dynamic team dedicated to innovation, integrity, and excellence in Islamic banking.

For inquiries, please contact us at 042-111-222-642 or visit our website at www.mcbislamicbank.com.

An MCB Bank Organization